Director of Programs and Operations

Since 1986, Neighbour to Neighbour (N2N) Centre has been working to lead our community to an improved quality of life. What started as a small food bank has evolved into an indispensable part of Hamilton’s social fabric. N2N gets to the very root of our community’s needs, offering access to healthy food, skill building programs, tutoring for children, utility support programs, counselling and a host of other interventions. 

As N2N embarks on its next phase of growth, the organization welcomes applications and nominations for its inaugural Director of Programs and Operations (Director). The Director will play a pivotal role in ensuring N2N continues to adapt to evolving community needs and strategic priorities.

As a key partner reporting to the Executive Director, the Director will drive the implementation of N2N’s programmatic strategic directions, incorporating current best and emerging practices to respond to trends and priorities. The Director will lead a dedicated team of four Managers and oversee all program and service areas, ensuring effective operations and efficient utilization of resources, including financial and physical infrastructure, and managing vendor contracts. The current program and service areas include: N2N’s Food Bank, the Education Department, Family Services, and the Hamilton Community Food Centre. 

A key focus of this role is to identify opportunities for innovation, collaboration, and ways to expand and improve services in alignment with N2N's mission.  The Director will guide and collaborate with the Managers to evaluate and improve current programs and identify opportunities for service re-alignment and growth. Partnering with the Director of Marketing & Development, the Director will help cultivate and maintain relationships with partners, donors, volunteers, and community members who are committed to supporting N2N’s mission and vision.  The Director will also act as a spokesperson for N2N and represent the organization at leadership and community tables.

This appointment calls for a strategic, visionary, adaptive and collaborative leader with a passion for building community-based programs and services. As the ideal candidate, you bring leadership skills and experience gained from within the nonprofit sector, and an understanding of social services and community development. You have a strong understanding of program development and evaluation, ideally that which aligns with N2N’s priority programming areas: food security and access, family services, education, and community-based programs and advocacy. Your change management experience and project management skills allow you to support an organization through the process of change and adapt to evolving community needs and strategic priorities. You are comfortable managing budgets and securing grant and funding opportunities for programs and services. Excellent communication and interpersonal skills are required, as is a commitment to addressing the unique needs of equity deserving groups and communities which are under resourced and underserved.

Compensation and Benefits: starting from $90,000 annually.

• Group RRSP and Health Benefits
• 3 weeks' vacation
• 3 personal days & 2 float days per year
• Annual winter holiday closure

To learn more about this impactful leadership opportunity with Neighbour to Neighbour Centre, please submit a comprehensive resume along with a cover letter in confidence to Sam Walton (sam@griffithgroup.ca) and/or Noshina Choudhary (noshina@griffithgroup.ca). 

Neighbour to Neighbour Centre is an equal-opportunity employer and welcomes applications from all qualified individuals, and strongly encourages applications from women, Indigenous persons, racialized persons, persons with disabilities and persons of all sexual orientations and/or gender identities. Individuals are encouraged to self-identify.

Neighbour to Neighbour Centre and Griffith Group are committed to an inclusive, accessible and welcoming hiring process that provides reasonable accommodation to all applicants. Please advise Sam Walton (sam@griffithgroup.ca) should you require any accommodation to participate in this posting, recruitment, selection and/or assessment processes.

Priority will be given to individuals legally entitled to work in Canada.